Frequently Asked Questions
Everything you need to know about our sustainable beach essentials.
What makes Sand Cloud towels different from regular towels?
Our towels are crafted from high-quality Turkish cotton, making them sand-resistant, ultra-absorbent, and quick-drying compared to traditional terry cloth towels.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items. Simply visit our returns portal to initiate a refund or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How do I care for my Turkish cotton towel?
To maintain softness and absorbency, machine wash cold on a gentle cycle and hang to dry or tumble dry on low heat. Avoid bleach and fabric softeners.
Are your products eco-friendly?
Sustainability is at our core. We use organic materials, recycled packaging, and donate a portion of all profits to marine conservation efforts.